News & Insights


About the business

Madhavbaug', the world's first Ayurvedic Cardiac Rehab center follows strict principles of Lifestyle modification laid down by ancient Ayurved with a modern touch. Madhavbaug has established a strong foothold in non-invasive cardiac care with 194 clinics and two hospitals.

Business Needs

Customer’s objective

  • Access email, Calendar, Files from anywhere on any device, Online Meetings.
  • Simple easy to use communication and collaboration on documents with team members and partners.
  • Data security and backup so that the data is always available even in case of disaster.
  • Video Conferencing between multiple offices for effective management.

Challenges faced by the customer

  • Mailbox space limitation – The storage space in the on-premise server is limited to the customer cannot expand the mailboxes.
  • Security and Threat Protection – The Anti-virus software is out of date and customer does not have the resources to upgrade the Anti- Virus software continuously.
  • Effectively communicate and collaborate throughout the organization – The customer has numerous branches, and so wants effective communication between them.
  • Backup of user data – There is no protection of the data and so, if the emails are deleted there is no mechanism to recover the deleted emails.

Operational Expectations

  • Work from Anywhere - This helps the users to be on work even during emergencies
  • Reliability - This will ensure there is no downtime of the Mailboxes
  • Simplified management – This will ensure multiple offices across multiple locations are managed through a single interface
  • Better Security – This will ensure the Critical business information is not available to hackers and competition
  • Backup – This will ensure the mailboxes are always available to the client in any eventuality
Solution Highlights

Office 365

  • Anytime – anywhere access to emails, documents, contacts, and calendars on any device
  • Simple easy to use communication and collaboration with colleagues and partners
  • Flexible pricing options
  • The latest version of software being upgraded that gives you predictability and flexibility for all or part of an organization at no additional cost
  • Business-class service including IT admin phone support, financially-backed 99.9% uptime guarantee, geo-redundant data centers, disaster recovery, robust security, privacy controls and standards
  • Single sign-on – running in the system tray of each user’s machine, storing their password to avoid constant sign in

  • Meeting with the customer to discuss the number of users and the policies and profiles that are assigned to the users
  • Create a new domain by the name of in O365
  • Connect the existing on-prem domain with the new domain by creating a trust relationship
  • Create new users in the O365 domain
  • Migrate the on-prem mailboxes to the users that are created in this new domain
  • For secure and user-friendly Video Conferencing facility configure Skype for Business
  • For natural protection of user data configure One Drive for Backup
  • For the work of the users to be appropriately organized and scheduled, configure Outlook/Contacts/Calendar in O365
  • Train the users so that they are comfortable with the O365 Interface
Solution Benefits
  • As the applications are standardized, the upgrades are done automatically
  • Reduce the on-prem server footprint and the task of manually managing these servers
  • Excellent SLA from Microsoft thus ensuring complete business continuity and reliability with zero downtime
  • Immediate improvements, especially regarding mailbox maximum storage levels & centralized Policy management options.
  • Enterprise-grade security features thus protecting the mailboxes from cyber threats
  • Improve collaboration throughout the organization
  • The team has begun to utilize Skype for Business, enabling global team members to collaborate virtually face-to-face easily. With its user-friendly interface and automatic configuration set up
  • Complete the migration to Exchange Online with minimal impact on the business.
  • The team can access & Share files anytime, anywhere from OneDrive.
  • The user can take backup on OneDrive by local file synchronization
Why New Era?

Founded in 2001 with a mission to make you experience IT, New Era is now a leading SI and Premium Solution Provider in the IT space. With a lean and mean workforce of 100+ employees, we are dedicated to providing the most straightforward solutions with the latest technology, to give your business a boost.

Being one of the Top Intel Platinum Partners and partners with most of the renowned IT companies across the country, we take privilege in providing solutions that are proven world over. Our focus is to provide professional services, and our approach is entirely customer oriented.

At New Era, we strive to be a trusted partner in the IT infrastructure and services arena. We are committed to achieving your business objectives, by delivering professional services and adopting innovative technologies.