Incidents in your business can happen to lead to derailment of the operations. You can lose critical hours and productivity owing to incidents. The way forward is to opt for solutions that eliminate incidents. At Newera we aim to prevent incidents and problems, eliminate repeat incidents and minimize the impact of others that are not preventable. We at Newera try to find the root cause of the incidents and find a permanent solution to the problem. We also ensure that the solution is implemented through the right procedure and approach. So, by entrusting upon Newera the responsibility of eliminating incidents you can free yourself from the mundane IT functionality and focus on your core business processes instead.
NewEra believe to serve with “Best quality products & Best Services” at all times. So, it is our philosophy to offer our valued customers the best possible assistance after sales of our products and guarantee customer satisfaction. It is our habit to provide onsite installation & commissioning supervision for the products we supply & stand committed to deliver best customer care until the life span of the products. We undertake annual maintenance contracts (AMC), which relieve our customers and guarantee that the repair & maintenance work will be carried away during predefined time period irrespective of the problem noticed or where ever the problem reported as well as calibration of the instruments if required.