IT Help Desk


It has been established beyond doubt that outsourcing the IT Infrastructure Management to experts is the best way to ensure that your IT performs at optimal availability levels at all times. NewEra’s Facilities Management Services (FMS) can help in reducing your burden with respect to upkeep of your IT Infrastructure. As part of Newera FMS services, the responsibility of asset management, application management, data center management, and all allied areas of Project Management are NewEra responsibility. . Maximum bandwidth of yours is thus free for you to focus on your Core Business.

NewEra’s Facility Management Services are based on SLA model and are aimed for high infrastructure availability, better performance and higher security perspectives. FM incorporates frequent services review along with audits for the service deliverables when handling large and complex technology infrastructures. The services are combinations of onsite and offsite service delivery methodologies to ensure that we meet customer requirements cost-effectively.

Project Management Services

The various service offerings are

  • Project Management
  • Service Desk Management
  • Desktop Management
  • Server Management
  • Network Management
  • Mail Management
  • Application Management
  • Database Management
  • Asset Management
  • Data Center Management

Welcome to New Era.
How can we help.