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NOC Services

NOC – Network Operations Center Services

New Era Informatique provides Network Operations Center services. The team is not only well trained to manage incidents, but also mentored via continuous review so they become skilled experts in the business. NOC platform securely and seamlessly connects to your infrastructure, providing the most advanced event detection and efficient workflow management. New Era’s network, server and application monitoring services provide detailed metrics and visibility, allowing our NOC monitoring team to react quickly and troubleshoot effectively.

Our 24 x 7 NOC infrastructure provides solutions to our clients as the services we extend are built on vast experience, processes, systems and tools – all developed and proven over time. Our various services option is provided with highly effective technical personnel to assist you to manage and run your Enterprise Operations. We also provide remote network monitoring and support. We organize your work to make it more relevant and cost effective. We care to provide that difference.

Our Managed Service Provider helps you to minimize your operating expenses by leveraging our world-class NOC & support services. Our setup is dedicated to provide best possible client support which is essentially needed to grow and succeed in today’s competitive market. Having large experience of helping leading companies, we have used our diverse knowledge of technology and customer support tools to exceed client expectations. Our services aim to dedicate its experienced resources by leveraging world-class work-mechanics at efficient costs. Managed by Professionals, we are the right choice solution provider for your NOC solutions.

Below is a summary of current New Era services
Data Center and Systems Management
  • Provisioning servers,storage, user accounts, applications
  • Systems usage management/license metering
  • Application performance management
  • Capacity and load planning
HPC Storage
  • SAN, NAS, iSCSI, DAS
  • Information lifecycle management
  • Replication and high availability
  • Remote availability
  • Archiving and retrieval
  • Backup
Networking
  • LAN/WAN/GAN/MAN assessment and design
  • Bandwidth and traffic management
  • Switching and routing
  • Load balancing
  • Fault tolerance
  • Wireless LAN/WAN infrastructure
Project Management Services
  • Primary and functional requirements
  • Project management life cycle
  • Project Management Office (PMO) design and training
  • Portfolio management
  • Business process re-engineering
  • Strategic planning
  • Network auditing
  • Network architecture and design
  • Cost-benefit analysis
VMware & Hyper V Server Virtualization
  • Capacity and load planning
  • Server consolidation
  • Test and development environments
  • Physical to virtual migrations
  • Business continuity
  • Data protection
  • High availability/business resiliency/disaster recovery
  • Storage management
  • Server management
  • Endpoint management
  • Increased business agility
  • Enhanced availability and security
  • Easier OS and hardware migrations
Microsoft Infrastructure
  • Active directory assessment, design, migrations and maintenance
  • Exchange assessment,design, migrations and maintenance
  • Clustering
  • Systems Management Server (SMS) design and deployment
  • Microsoft Operation Manager(MOM) design and deployment
  • SharePoint portal solutions
  • Desktop & Terminal support
OpenCL & CUDA Consulting
  • Application performance benchmarking & analysis
  • Acceleration of applications using GPGPU
  • Consultation & Optimization of existing OpenCL & CUDA code
Security and Compliance Services
  • Security/compliance strategy & policies
  • Intelligent content monitoring
  • Proxy gateways
  • Firewalls and intrusion prevention
  • Data integrity & Encryption
  • IPSec and SSL VPN
  • Firewalls, Anti-virus,anti-SPAM

In Addition, New Era provides full on-site deployment services, which include Server, Storage & Networking deployment. We can install and configure your new data center systems to help you save time & money, minimize disruption and optimize performance. Our comprehensive suite of implementation services will get you from PO to Production faster than you ever thought possible.

Project Management

New Era provides a single point of contact for comprehensive planning and execution support throughout every stage of the implementation process.

Planning

New Era fully assesses the technical requirements of your computing environment and creates a detailed implementation plan ensuring a fast, surprise-free deployment.

Installation & Configuration

Once your hardware is ready to deploy, New Era’s certified technicians will integrate, configure and conduct a final test & tune to ensure your new equipment is ready to go.

Product Orientation

New Era technicians will provide your IT staff with detailed information about how your new systems and software are designed to operate in your environment so you can keep your data center running at top efficiency.

Deployment Services Process

  • Security/compliance strategy & policies
  • Power/Cooling calculation & planning
  • Rack cabling/labeling/organization
  • Server, storage, network implementation
  • Integration testing & troubleshooting
  • Acceptance testing & training
  • Performance benchmark & optimization tuning

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