Case Study
Home| News & Insights| Case Study| New Era Informatique helps Raddison Blu Hotels to achieve full Guest Mobility with HPE-Aruba
New Era Informatique helps Raddison Blu Hotels to achieve full Guest Mobility with HPE-Aruba
New Era Informatique helps Raddison Blu Hotels to achieve full Guest Mobility with HPE-Aruba
About Radisson Blu Resort & Spa – Alibaug

With manicured landscapes and sparkling pools tastefully arranged in a peaceful resort setting, the Radisson Blu Resort & Spa -Alibaug, India offers a lavish retreat just 110kilometers from Mumbai. By providing on-site amenities like Olympic Size Pool, Free high-speed wireless Internet, a full-service SPA and a charming library in a coastal setting near Varsoli Beach, has ability to tailor services for guests on the go, as well as those looking for a restful retreat. Committed to provide a stress-free experience can be seen in the 156 rooms, suites and villas, each featuring a gorgeous private garden or balcony. You can share a fine dining experience in our three restaurants and bars or host memorable meetings in our stylish, modern 5,000-square-foot event space.

About New Era

New Era Informatique Pvt Ltd is a Mumbai based Solution provider for all datacenter requirements. Founded in 2001, New Era carved a niche by addressing customer’s needs and reacting quickly to provide effective world-class solutions. Put Simply, Solutions that are just right with the latest Technology and a lot of common sense, Solutions that take care of your business needs.With expertise in datacenter solutions including hyper-converged infra, Vmware, Microsoft and many more leading technology provider New Era has a prime focus on optimal solution designing.

Challenge

"The hotel aimed to assure reliability and future-proof its network infrastructure while enhancing guest experience by addressing the needs of business and leisure travelers who increasingly utilize internet-enabled mobile devices. This meant deploying free Wi-Fi across the 150+ guest rooms, meeting rooms, restaurants and other public areas.", Anurag Kumar from Radisson hotel stated.

After brief discussion about understanding the customer pain point New Era Informatique suggested the HPE-ArubaSolution. The solution met the scalability criteria required for the massive deployment and offered central management and the automation of software updates on the Access Points.

  • Complete visibility and control of the network and devices from a single, easy-to-use interface
  • Authentication, encryption, VPN connections, IPv4 and IPv6 services and wireless intrusion protection for more than 5,000 wireless devices simultaneously
  • Reduced Capital Expenditure since APs support greater density and extend coverage across multiple rooms
  • Cost savings as custom designed wireless overlay dramatically cut network cabling costs
  • Real-time monitoring, troubleshooting and remediation helped resolve issues before helpdesk intervention was required
Solution

To achieve the level of wireless coverage needed for Radisson Blu's hotel Premises, New Era decided to use the HPE-ArubaIndoor and outdoor AP's along with the Wireless controllers With HPE-Aruba’s solution in place, Radisson Blu Hotels, Alibaug now has complete visibility and control of the network and devices on it from a single, easy-to-use interface. The hotel’s IT Team has also added comprehensive real-time monitoring capabilities to streamline troubleshooting and remediation by implementing HPE-ArubaNetwork Management. The management solution allows the hotel to ‘identify and resolve problems in its wireless network before the issue results in helpdesk calls from guests’.

Team New Eratook this challenge of Covering complete premises and Centralize management of access points, helping customer to be able to serve their customers with better wireless coverage. Since HPE-Aruba’s mobility solutions are centered on delivering enterprise-grade quality and performance in a cost-efficient package, this project at, Radisson Blu Hotels, Alibaug is further validation of our capabilities to meet customer mobility needs in the hospitality sector.

Benefits
  • Complete visibility and control of the network and devices from a single, easy-to-use interface
  • Authentication, encryption, VPN connections, IPv4 and IPv6 services and wireless intrusion protection for more than 5,000 wireless devices simultaneously
  • Reduced Capital Expenditure since APs support greater density and extend coverage across multiple rooms
  • Cost savings as custom designed wireless overlay dramatically cut network cabling costs
  • Real-time monitoring, troubleshooting and remediation helped resolve issues before helpdesk intervention was required